The Vensim support forum at http://ventanasystems.co.uk/forum is an open forum for discussing any questions relating to using Vensim and modeling issues. It is a good place for in depth discussion and provides quick answers to most questions.
Only email support is provided for Vensim PLE and PLE Plus. Please address any questions to plesupport@vensim.com
For license holders with current maintenance Ventana Systems, Inc. provides free technical support for questions relating to the use of and problems with Vensim Professional and DSS.
If you purchased Vensim through one of our international distributors you should contact them directly for technical support.
Telephone support is available from 9AM to 5PM Eastern Time Monday to Friday excluding holidays. You can send a Fax or E-Mail anytime. If you do send a Fax please be sure to include your name, phone and fax numbers.
Phone: (508) 651-0432
Fax: (508) 650-5422
E-Mail: support@vensim.com
http://www.vensim.com
Vensim Product Center
Ventana Systems, Inc.
60 Jacob Gates Road
Harvard, MA 01451
USA
NOTE Technical support is for problems with Vensim only. Ventana Systems, Inc. runs training sessions that provide an introduction to modeling and simulation using Vensim. Ventana can also provide consulting services in support of model building. Please contact us if you would like further information.
Consulting Services
Ventana Systems, Inc
60 Jacob Gates Road
Harvard, MA 01451
USA
Phone: (978) 456-3069
Fax : (978) 456-9064